Expert Technical Support

At Altelix we design and manufacture our very own products, so we can provide the expertise for any questions or issues you may have. When you purchase direct from, we will provide you technical support free of charge. You can contact us using this form or call us at the telephone numbers listed below. When contacting us for free technical support, please provide the following information:

  • Altelix Order Number
  • Product Part Number(s)

Email Address: 
How do you prefer to be contacted?
Please Provide the Following:
Altelix Order Number: 
Product Number(s): 


Please enter the following code into the box provided:



USA & Canada Customers: 866-660-WIFI (9434)
International Customers: +1 561-660-WIFI (9434)

When calling please have your Altelix Order Number available.

Please note our office hours are Monday-Friday, 8:30 AM - 5:30 PM EST.